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 Topic: BusinessThe new items published under this topic are as follows.
| View From Afar: Recession Rethought |
| Tuesday, November 29, 2005 Posted by HarveyFish |
I remember when I was a kid living in the UK. Back then, we had a saying about the fragility of the economy there, that went something like this,
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| Tips by York: Adding A Crew |
| Tuesday, November 29, 2005 Posted by EdYork |
Recently, a member of a growth project, came up with a very good question that had me stumped until I had a chance to think about it.
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| Tips by York: Should I Raise My Price For Cleaning? |
| Tuesday, November 29, 2005 Posted by EdYork |
That was a question I received last week from one of my special "Growth" participants, who was in a dilemma. Evidently, he had raised his price last year. While he didn't have any clients who voiced any complaints, his totals had fallen this year to date. Was it his price increase last year that caused less business this year? My answer is NO and the reason for my advice is this:
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| Strategies for Success: Small is Beautiful |
| Tuesday, November 29, 2005 Posted by BillYeadon |
It may be a bit premature to say that today's huge corporations are dead, however, many of them could be considered to be on "life support".
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| Strategies for Success: Keeping an Eye on the Future |
| Tuesday, November 29, 2005 Posted by BillYeadon |
I think it was that great American bard, Yogi Berra that said,... "The future ain't what it used to be." Yogi was certainly prophetic in his statement. With that being said, where is the cleaning industry headed?
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| The Squid Marketer: Ease Their Fear! |
| Tuesday, November 29, 2005 Posted by ArmandTaddeo |
Thanks in large part to the many unscrupulous Bait & Switchers and Splash & Dash Artists that our industry as fallen victim to in recent years, many homeowners are understandably reluctant (and in some cases) downright fearful of hiring a carpet cleaning firm to work in their home! After hearing numerous "Horror Stories" from friends and neighbors, they simply do not know who to call. Hence the power of REFERRAL, but that's for another article!
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| The Squid Marketer: Educating Your Clients |
| Tuesday, November 29, 2005 Posted by ArmandTaddeo |
Human Interaction and Customer Relations
You hear these words all the time. Treating your clientele like "Kings and Queens". It is a known fact that this philosophy has a major impact on building a successful business. High End department stores, such as Lord & Taylor have been preaching this to their employees for years. There is an additional way to win over your customers and turn them into life long clients and I would like to discuss that with you in this article... EDUCATION!
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| Rambo's Ramblings: "B" Rules and "Selling with Guts!" |
| Tuesday, November 29, 2005 Posted by RayMoody |
B-Smart: This is a favorite of mine. All my life I heard stuff like "nose to the grindstone", "work hard", You've got to have a good work ethic", and so on. If working hard is the key to success then why isn't my local garbage man a millionaire?
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| Rambo's Ramblings: Who's Buying from Sam? I Am! |
| Tuesday, November 29, 2005 Posted by RayMoody |
A couple of weeks back, a friend of mine from Pennsylvania called to say, "I am overnighting you the most fabulous book on selling I've ever read!" He is a very successful business man, so I was intrigued. "It'll be there in the morning", said my friend. "Gotta go". A click and a dial tone. My friend is not easily excitable, so needless to say, I was anxiously awaiting for FedEx to arrive the next day.
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